Privacy Policy

Effective Date: 24/02/2025

1. Introduction

Welcome to The Parent Buddy ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile and web application (the "App"). By using our App, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

A. Personal Information

  • Account Information: When you sign up, we collect your email address, name, and any other information you provide.
  • Authentication Data: We use Google authentication via NextAuth; your Google account information (e.g., email address) is used only to create and manage your account.

B. Baby/Child Data

Profile Data: You can upload and track data regarding your baby/child, including:

  • Milestones (first smile, crawling, etc.)
  • Growth metrics (weight, height, head circumference)
  • Feeding records (frequency, duration, and type of feeding)
  • Health data (doctor visits, vaccinations, symptoms)
  • Journal entries and photos

This information is used solely to provide you with personalized parenting advice and to help track your child's development.

C. Chat Data

AI Chat Logs: We collect and store your chat messages with our AI Parental Advisor to help improve the service and provide contextual advice. These logs may be used for training and improving our AI models in an anonymized and aggregated manner.

D. Usage Data

Analytics & Cookies: We collect data on how you interact with the App (e.g., pages visited, time spent, etc.) using cookies and similar technologies to enhance your user experience and improve our services.

3. How We Use Your Information

  • Provide and Improve Services: To operate, maintain, and improve the App and its features.
  • Personalization: To offer personalized advice, track progress, and generate customized insights.
  • Communication: To send you updates, support messages, and notifications regarding your account.
  • Analytics: To analyze usage trends and user behavior in order to improve our services.
  • Legal Compliance: To comply with applicable laws and respond to legal requests.

4. Disclosure of Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in operating the App (e.g., hosting, payment processing, analytics). These providers are contractually obligated to protect your data.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal data.

5. Data Security

  • We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.
  • You are responsible for maintaining the confidentiality of your account credentials.

6. Your Rights

  • Access and Correction: You have the right to access, correct, or update your personal data. Please contact us at support@theparentbuddy.com for such requests.
  • Deletion: You may request deletion of your personal data, subject to certain legal obligations.
  • Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in those emails.

7. Changes to This Privacy Policy

  • We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
  • We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@theparentbuddy.com

Address: Pretoria, South Africa